Privacy Policy

At Owlico Appliances, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when you use our website or services in Venice, FL, and surrounding areas.

1. Information We Collect

We collect information that you voluntarily provide to us when scheduling a service, requesting a quote, or contacting us. This may include:

• Contact Information: Name, service address, email address, and phone number.
• Appliance Details: Make, model, and condition of the appliances requiring service.
• Payment Information: Credit card details or other payment methods (processed securely via third-party gateways; we do not store full credit card numbers).
• Website Data: Standard analytics data such as IP address, browser type, and pages visited, collected via cookies to improve our website experience.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Scheduling and performing appliance diagnostics and repairs at your location.
• Communicating with you regarding your appointment status, parts ordered, or service updates.
• Processing payments and sending invoices or receipts.
• Honoring warranties on parts and labor.

3. Information Sharing and Disclosure

We value your trust and do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., scheduling software, payment processors), provided they agree to keep this information confidential.
• Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of Owlico Appliances, our technicians, or others.

4. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices and Rights

You have the right to request access to the personal data we hold about you and to ask that it be corrected or deleted. If you wish to opt out of any non-transactional communications, you may do so by contacting us directly.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Owlico Appliances
Venice, FL
Phone: 941-940-0000
Email: [Insert Contact Email]